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Hours & Admission

Let us help you plan your visit!

 


Timed Tickets

Safety Measures

Guest Conduct

When You Arrive

Admission

Museum Admission is only $1 per person.
Mariners’ Museum Members are FREE.
We invite you to purchase your ticket online!

Museum Hours

Daily: 9:00 AM – 5:00 PM

Closed Thanksgiving and Christmas Day

Wheelchair accessibleThe Mariners’ Museum is wheelchair accessible. Wheelchairs are also available for visitors upon request.

ADMISSION PRICES

 General AdmissionGeneral Admission
+ 3D Movie
Adults$1.00$7.00
Seniors (65+)$1.00$7.00
Children (4-12)$1.00$7.00
Children 3 and UnderFREE$2.00
MembersFREE$5.00

Explorers Theater is NOW OPEN!


For assistance purchasing your tickets online
or to reschedule your visit, please contact us at (757) 596 – 2222
or email our Guest Relations team at [email protected]


The Mariners’ Park and Noland Trail
The Park and Trail are FREE and open to the public. Click here for hours and details. Please take note of the additional guidelines and restrictions in place as it pertains to the COVID-19 pandemic.

Special Hours
Daily – 9 a.m. – 10 a.m. Immunocompromised individuals and those 55+. To serve those who may be immunocompromised and those ages 55+,The Mariners’ Museum and Park has a established a special hour in order to promote the safest experience possible for all of our Guests. Individuals within these categories may reserve their tickets any time reservations are available, and may also choose to reserve their tickets during this designated time.

Friendly Hours:
Second Sunday of the Month from 9 a.m. – 11 a.m. Friendly Hours is an inclusive time where Guests with mobility, cognitive, social, health challenges or concerns can experience the Museum in a less crowded environment with reduced sound and lighting. Click here for more details.

Why are you doing timed ticketing?

Timed tickets are a convenient way for our guests and Members to plan their visit and to help expedite the check-in process when they arrive at the Museum. All guests and Members, including children and infants, are encouraged to reserve a ticket in advance. See admission prices above. 

Tickets are also available at the door, but we encourage guests and Members to reserve their tickets online. By purchasing a ticket online or in-person and making a reservation, you are acknowledging our Guest Conduct Policy listed below. 

I’m a Member, do I need to reserve a timed ticket in advance for myself and my Guest? 

Mariners’ Museum Members are encouraged to reserve tickets in advance for them and their guests. Members are invited to take advantage of their Member Guest Passes benefit by contacting the Membership team at (757) 591-7740 or [email protected]When you arrive, please plan to show your Membership Card and eTicket to validate your reservation. 

Will I have to stop by the Admission Desk when I visit?

Yes! You will need to stop by the Admission Desk, even with an eTicket.
There are two ways to validate your eTicket(s): 

  • Mobile Check-in: For a more contactless entry, please plan on scanning your eTicket at the Admission Desk using your phone. Members will also need to show your Membership Card or photo ID.
  • Print Them Out: Click on the link in your confirmation email to print out your eTicket(s).
    Bring your printed eTicket(s) to the Museum.

I can’t make my reservation time or need to leave during my visit, what do I do?

If you need to change the day or time of your visit, please contact us at (757) 596-2222 or email our Guest Relations team at [email protected]. This will allow another Guest to reserve your original time slot, should you need to reschedule. 

Tickets are non-refundable. However, The Mariners’ Museum and Park will make every effort to assist you in rescheduling your visit. 

After you’ve checked in during your designated ticket time, you may leave and return at any time during the day of your reservation.  

How long can I visit? 

Once you have arrived during your designated timed ticket reservation window, you may visit as long as you wish. Click here to check out tips for how to make the most out of your visit! 

Group Reservations

To schedule a group visit, please click here or contact us at (757) 591 – 7731 or [email protected]

Reciprocal Museum Benefits

Please contact the Museum’s Membership team at [email protected] prior to making your reservation online or call us at (757) 591 – 7740.

Safety Measures

As part of our commitment to the health and safety of our guests, team, and volunteers, the Museum is implementing a number of safety measures, including but not limited to:

  • Frequent and thorough cleaning of all public spaces including, restrooms, exhibition areas, and counters
  • Adding plexiglass barriers to all Admission stations, Museum Shop, and to the Ship Model Makers Stand
  • Providing disposable stylus pens to allow our guests to safely engage with many of our hands-on experiences 
  • Installing hand sanitizer stations throughout the Museum
  • Encouraging guests to follow directional signage to avoid crowds and bottlenecks

Guest Conduct Policy


We aspire to provide you a safe, warm and welcoming experience when you visit The Mariners’ Museum and Park. You can and should expect a high level of professionalism, empathy, and helpfulness from our team members.


A safe, warm and welcoming experience depends on the kindness and consideration of our guests towards one another, as well.The Museum is a private not-for-profit institution and reserves the right to refuse access or request that a guest leave at any time during their visit. The Museum team will not tolerate inappropriate behavior, including, but not limited to, yelling, violence, intimidation, threats, harassment, aggression, swearing, damage, or abuse. Failure to comply with instructions from the Museum team and rude or aggressive behavior will not be tolerated. 

By purchasing your ticket(s), you have agreed to the Guest Conduct Policy. If you have any questions, our Guest Relations team is available at (757) 596-2222 or [email protected].

 

Mask and Guest Self-Screening

The Mariners’ Museum and Park requests that all guests follow the guidance from the Centers for Disease Control and Prevention (CDC), the State of Virginia and the Virginia Department of Health pertaining to mask requirements, self-screening, and other safety and health recommendations. If you or someone in your group is not feeling well, we ask that you and your group stay home, recover, and reschedule your visit for a time when you feel better.

Physical Distancing

Out of respect for other guests who might have particular health concerns, The Mariners’ Museum and Park requests that all guests maintain a safe distance from others during their visit. To enable guests to easily maintain physical distance during their visit, the Museum has made timed tickets available online and placed directional signage throughout the galleries to avoid crowds and bottlenecks.

Staff Screening

For your safety, the Museum team and volunteers will follow the guidance and recommendations established by the Centers for Disease Control and Prevention (CDC), the State of Virginia and the Virginia Department of Health.

When You Arrive

Upon your arrival to the Museum, please validate your eTicket(s) at the Admission Desk by using your mobile phone or printed ticket.

Please arrive within the designated time that you have reserved to help expedite the check-in process.

Map for One-Way Path

You can download our Map before you arrive. Click here

Please follow all directional signage during your visit.

Family Fun:

I Am a Mariner Wall: We will have individual packs of colored pencils for you to add your own artwork to our Mariner wall!

Scavenger Hunt: Have fun while searching for answers in this family-oriented scavenger hunt! Pick yours up when you arrive for your visit at the Admission desk.

In-Gallery Experiences and Programs

The Mariners’ Museum and Park will be hosting limited in-person programs, mainly within our Mariners’ Park and outdoor spaces.

Some high touch surfaces may be closed.

Enjoy Virtual Programs all year long! Click Here

Museum Shop

Shop online or in store.

3D Explorers Theatre

Reopening Fall 2021. Click here for updates.

Mariners’ Cafe

Open with limited hours and capacity. Visit us online for more information and safety guidelines within our Cafe.

Water Fountains

For the safety of guests and team the water fountains are currently closed.

Accessibility

A limited number of strollers and wheelchairs available for visitors upon request. Click here for more information on accessibility throughout the Museum.

Disclaimer

The safety measures and guidelines listed above are being implemented consistent with current guidance issued by federal, state, and local public health officials. In the interest of your personal safety and community health, please follow the guidance from the Centers for Disease Control and Prevention (CDC), the State of Virginia and the Virginia Department of Health. An inherent risk of exposure to COVID-19 exists in any public place where people are present. We cannot guarantee that you will not be exposed to COVID-19 during your visit to The Mariners’ Museum and Park. Those visiting the Museum do so at their own risk of such exposure.